The English, Choosing SMS Instead of Calling


The increasing number of users of online services shown influence the way people to communicate, which began to switch from oral communication to written communication or text. Phenomenon has occurred in British society today prefer to communicate by sending text messages or via Facebook than talking on the phone.

The United Kingdom telecommunications regulator noted a reduction in phone calls in the last four years. Within a week the average consumer to send 50 SMS (Short Massage Service). The Ofcom report, last year more than 150 billion text messages sent.

British society is also spent at least a half hour each week to use e-mail, social networking sites like Facebook and Twitter, or use mobile phones to access the Internet. This causes fewer phone calls made​​.


In 2011, the amount of time spent to talking on the phone decreased by 5%, reflecting a decrease of 10% in the volume of calls from landlines. While for young people aged 16-24 years, 96% prefer a text-based application for keeping in touch with friends and family every day.

This communication pattern changes with the increasing of smartphone users, which provides an easy way to surf while in way. In 2010, four of ten adults in Britain is the user of smartphone. The time spent on internet using mobile devices increase up to 25% in this year.

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